Terms of delivery
Materials are delivered to kerbside only. Vehicles fitted with mechanical offloading facilities may be able to place goods on customers’ premises subject to access, and only at the absolute discretion of the driver. Sempervirens are not liable should damage to property be incurred. Neither Sempervirens nor the Driver can be held responsible for damage whilst under instruction from the customer. Delivery vehicles will not mount the pavement. Customers are responsible for arranging for the removal of goods deposited on the public highway.
No claims may be made in the event of Sempervirens being unable to make delivery on a specific day or part of day.
All goods and quantities are checked before leaving the site. Customers are requested to make certain for themselves, upon delivery, that materials ordered are to their exact requirements.
Goods found to be surplus to requirements may not be returned for exchange, credit or refund.
What our customers say
Just a note to thank you for your excellent customer service. I called so many times and each time you were so polite, helpful and courteous. You dealt with everything in a very efficient and professional manner and you had product knowledge. Everything was delivered on time. I am extremely happy with Sempervirens and would certainly recommend family and friends to yourselves.
Thank you once again!